[-AI-3.5]Gurus who contributed to establish quality management theory

Abstract

この記事では、品質管理の歴史と確立に貢献した7つのグループを紹介します。現代管理の重要な要素であり、私たちが持つすべてのものの品質を向上させるために不可欠です。この歴史を知ることで、学生は品質管理の重要性をよりよく理解し、将来のキャリアに役立てることができます。フィリップ・クロスビー、ウォルター・シューハート、エドワード・デミング、ジョセフ・ジュラン、カール・アルブレヒト、ジュリアン・オーエンズなどが品質管理の分野で貢献しました。現代の品質管理の科学的アプローチはその重要性をさらに強調しています。

Table of contents

• Introduction
• History of Quality Control
• Philip Crosby
• Walter Shewhart
• Edward Deming
• Joseph Juran
• Carl Albrecht
• Julian Owens
• Conclusion

-- CAUTION

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Introduction

In this article, we will introduce 7 groups that have contributed to the history and establishment of quality management. Quality management is an important element of modern management and is essential for improving the quality of everything we have. By knowing this history, students can better understand the importance of quality management and make use of it in their future careers.

History of Quality Management

Nice to meet you, I am a professor of quality management. Today, I will talk about seven groups that contributed to quality management. First, let’s talk about the history of quality management. Quality management has existed since ancient times, and it was practiced even during the construction of the pyramids in ancient Egypt. However, with the Industrial Revolution, mass production increased and the importance of quality management further increased. Among them, Japan played a major role in the field of quality management.

Next, let’s talk about the people who contributed to quality management. Philip Crosby established the theory of statistical control of quality and also contributed to the improvement of safety through the reduction of mortality rates. Walter Shewhart introduced the concept of statistical process control and advocated the Shewhart Cycle. Edward Deming initiated the quality management revolution in Japan and proposed the Deming Cycle as well as the 14 principles of quality management. Joseph Juran proposed the Quality Trilogy and the three basic elements of quality improvement, emphasising the importance of the human aspect of quality management. Carl Albrecht advocated customer-centricity and proposed eight principles of management. Finally, Julian Owens, known as the father of modern quality management, emphasised the importance of a scientific approach to quality management.

That was a brief introduction to the seven groups that contributed to quality management. Next time, I will talk about the theories they proposed. Stay tuned!

Philip Close

Philip Crosby made significant contributions in the field of quality management. He established the theory of statistical control of quality and developed a scientific methodology for improving product quality. Crosby also played a role in improving mortality rates and advocated quality management techniques to improve safety. His achievements were a significant precursor in the field of quality management and continue to influence many people today.

Hello, I am a professor of quality control. Walter Shewhart introduced the concept of statistical process control in quality control. The statistical process control chart he developed made it possible to identify variations in the manufacturing process and helped to identify and resolve subsequent issues. The Shewhart Cycle represents a series of actions in quality control that consists of four steps: plan, execute, monitor, and adjust. This cycle was used for the purpose of sustained quality improvement and enhanced the overall awareness of the organization towards quality. The concepts of statistical process control and the Shewhart Cycle are essential concepts in modern quality management.

Edward Deming.

Edward Deming, who brought about the quality management revolution in Japan, is known as the father of modern quality management. The Deming cycle he proposed represents the PDCA cycle for quality management. This cycle consists of four steps: Plan (establish improvement plan), Do (implement the plan), Check (evaluate the results), Act (implement the improvements based on the results).

Deming also proposed 14 principles of quality management, which are still adopted by many companies today as a methodology necessary for improving quality.

Joseph Juran.

Joseph Juran was one of the individuals who made a significant contribution in the field of quality management. He advocated for the Quality Trilogy, which revealed that the three basic components of quality improvement (planning, control and improvement) are necessary for excellent quality management. He also emphasised the importance of the human aspect of quality management, stating that people must cooperate and work together for organisations to function effectively.

Juran’s contributions have not only impacted the field of quality management, but also the entire management industry. The Quality Trilogy concept he proposed has become an important element in strategic planning and implementation for many organisations. Additionally, his emphasis on the importance of the human aspect plays a crucial role in shaping organisational culture.

Karl Albrecht.

Karl Albrecht advocates customer-centricity and emphasizes the importance of maintaining close relationships with customers. This top-down approach is reflected in the management’s eight principles. This approach has promoted the improvement of customer satisfaction in quality management.

Julian Owens

Julian Owens is sometimes called the father of modern quality control. He emphasised the importance of a scientific approach to quality control. Therefore, his ideas were very practical and his influence continues to this day. His great achievement lies in explaining quality control with scientific methodologies.

Conclusion

The history of quality management dates back to ancient times, but its importance increased during the Industrial Revolution. Japan places great emphasis on quality management and has produced many experts in the field such as Philip Crosby, Walter Shewhart, Edward Deming, Joseph Juran, Carl Albrecht, and Julian Owen. Scientific approaches to modern quality management further emphasise its importance.